You may reach us about an order, a product question, tracking or delivery, a damaged or incorrect item, payment, refund status, privacy, or a policy.
Information to include
An order-related message should include the order number, purchasing email, customer name, and a concise explanation. For a product issue, also provide photographs or video of the item and packaging. For tracking questions, include the tracking number if available. For privacy requests, describe the right or information involved so identity and scope can be verified.
Response timing
Complete requests are reviewed as promptly as practical. Responses can take longer during weekends, holidays, high order volume, carrier incidents, payment reviews, or when supporting information is missing. Sending repeated messages can delay consolidation of the request.
Contact
Email: longatiandre4@gmail.com
Mailing address: 1779 Baihly Hills Dr SW, Rochester, MN, 55902, US
Phone: (763) 735-2056